Fargo, North Dakota – The Fargo Police Department is warning residents to stay vigilant after a series of fraud incidents involving Verizon accounts were reported over the past week. Authorities say they have investigated multiple cases in which scammers used stolen personal information to open new Verizon accounts or gain access to existing ones.
Police say once fraudsters gain entry into an account, they may purchase expensive items such as smartphones, internet services, modems, and related equipment. In several reported cases, the items were shipped directly to the victim’s own address, adding confusion and making the fraud harder to detect immediately.
In one case, a victim received a phone call from someone claiming to be from Verizon security. The caller stated that suspicious activity had been detected on the account and requested remote access to the victim’s phone to cancel an iPhone purchase. The caller also instructed the victim to use return shipping labels sent by email to send back the package once it arrived — a tactic police say can give scammers further access or control.
How the scam works and how to stay protected
Investigators warn that scammers often rely on personal information obtained through data breaches, phishing attempts, or other identity theft methods. By impersonating legitimate representatives, they attempt to build trust and create urgency so victims act quickly without verifying the request.
The Fargo Police Department urges residents to monitor their accounts regularly for unfamiliar activity and to act quickly if anything appears suspicious. Using strong, unique passwords and enabling two-factor authentication can add an extra layer of protection against unauthorized access.
If unusual activity appears on an account, customers should contact Verizon directly using official contact information rather than relying on phone numbers or links provided by unknown callers.
Police also encourage residents to report fraudulent or suspicious activity by calling 911 or the Red River Regional Dispatch Center at 701-451-7660.
Authorities emphasize the importance of verifying unexpected calls or requests and avoiding remote access requests from unsolicited callers. Staying alert and sharing information about ongoing scams can help prevent others from becoming victims.
By recognizing warning signs and taking quick action, residents can protect their accounts and reduce the risk of financial loss and identity theft.